We use extreme care and follow the proper methods when cleaning your area rug. First, we determine the size and basic construction of your rug (pile or flat weave). In this way, we know how aggressive or mild the cleaning process should be. We check your area rug for color fastness and pre-inspect for any problem areas that may have weakened the foundation. One of the most important steps in cleaning an area rug is a thorough dusting and dry soil removal BEFORE the area rug is washed. Our washing method involves wetting the rug with the soap solution, agitation of the solution on both sides of the rug, complete rinsing out of all soap solutions, and speed-drying by use of turbo airmovers. The fringes of your carpets also get the royal treatment. We comb them out with a carding brush, and ensure that the fringes are recleaned and treated if necessary. By following these steps, we can return your area rug to you, positive that you will be incredibly satisfied with the end result.